Terms of Service

Welcome to Pastidirhe. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the Pastidirhe website, mobile application, or any of our services, you accept and agree to be bound by the terms and provision of this agreement. These Terms apply to all visitors, users, and others who access or use the service.

We reserve the right to update these Terms at any time without prior notice. Your continued use of the service after we post any modifications will constitute your acknowledgment and acceptance of the modifications.

2. Description of Service

Pastidirhe provides premium DIY spa kits and wellness products crafted with authentic Canadian ingredients. Our services include:

• E-commerce platform for purchasing spa products
• Educational content and wellness guidance
• Customer support and consultation services
• Newsletter and marketing communications
• User account management

3. User Accounts

Account Creation

To access certain features of our service, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Updating your account information to keep it accurate and current
• Notifying us immediately of any unauthorized use

Account Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

4. Products and Services

Product Information

We strive to provide accurate product descriptions, ingredients, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Pricing

• All prices are listed in Canadian dollars (CAD)
• Prices are subject to change without notice
• Taxes and shipping costs are calculated at checkout
• We reserve the right to correct pricing errors

Product Availability

Product availability is subject to change. We reserve the right to limit the quantity of products available for purchase and to discontinue products at any time.

5. Orders and Payment

Order Processing

When you place an order, we will send you an email confirming receipt of your order. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason.

Payment Terms

• Payment is required at the time of purchase
• We accept major credit cards and other payment methods as indicated
• You represent that you have the legal right to use any payment method
• You authorize us to charge your payment method for the total amount

Order Cancellation

You may cancel your order within 24 hours of placement, provided the order has not been shipped. Contact our customer service team for assistance with cancellations.

6. Shipping and Delivery

Shipping Policy

• We ship to addresses within Canada
• Shipping costs and estimated delivery times are provided at checkout
• Risk of loss and title for products pass to you upon delivery
• We are not responsible for delayed or failed deliveries due to circumstances beyond our control

Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of the expected delivery date. We will work with you to resolve the issue.

7. Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

• 30-day return window from the date of delivery
• Products must be unopened and in original packaging
• Custom or personalized products are not eligible for return
• Return shipping costs are the responsibility of the customer unless the product was defective

Refund Process

Refunds will be processed within 5-10 business days of receiving your returned item. Refunds will be issued to the original payment method used for the purchase.

8. User Conduct

You agree not to use our service to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit harmful, threatening, or inappropriate content
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the service without permission
• Impersonate any person or entity
• Collect or harvest personal information of other users

9. Intellectual Property Rights

Our Content

The service and its original content, features, and functionality are and will remain the exclusive property of Pastidirhe and its licensors. The service is protected by copyright, trademark, and other laws.

User Content

By submitting content to our service (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content.

Trademark Policy

Pastidirhe and related logos are trademarks of our company. You may not use these trademarks without our express written permission.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

11. Health and Safety Information

Product Use

Our products are intended for external use only unless otherwise specified. You acknowledge that:

• You are responsible for reading all product instructions and warnings
• You should perform a patch test before using new products
• You should discontinue use if you experience any adverse reactions
• Our products are not intended to diagnose, treat, cure, or prevent any medical condition

Allergies and Sensitivities

If you have known allergies or sensitivities, please carefully review product ingredients before use. Consult with a healthcare professional if you have concerns about product compatibility with your health conditions.

12. Disclaimers and Limitation of Liability

Service Disclaimer

The service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding:

• The accuracy, reliability, or completeness of content
• The availability or functionality of the service
• The fitness of products for any particular purpose
• The results you may obtain from using our products

Limitation of Liability

To the fullest extent permitted by law, Pastidirhe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from or relating to these Terms or the service shall not exceed the amount you paid us in the twelve months preceding the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Pastidirhe and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the service
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any content you submit or transmit through the service

14. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the service shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.

15. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. The invalid provision will be replaced with a valid provision that most closely achieves the intent of the original provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the service, constitute the entire agreement between you and Pastidirhe concerning the service.

18. Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign your rights under these Terms without our prior written consent.

19. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiry within a reasonable timeframe.

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By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.