Privacy Policy

At Pastidirhe, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our services
• Make a purchase or place an order
• Subscribe to our newsletter
• Contact us through our website or customer service
• Participate in surveys, promotions, or contests
• Leave reviews or feedback

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Demographic information (age, gender, preferences)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Create and manage your account
• Deliver products and services you request

Communication

• Send order confirmations and shipping notifications
• Provide important updates about our services
• Send newsletters and promotional content (with your consent)
• Respond to your questions and feedback

Business Operations

• Improve our website, products, and services
• Analyze usage patterns and customer preferences
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and delivery
• Email marketing services
• Website hosting and maintenance
• Customer support
• Data analytics

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Safety concerns for users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or theft
• Misuse or abuse

Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training
• Payment Card Industry (PCI) compliance

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze website traffic and usage patterns
• Improve website functionality and performance

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and choices
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through our cookie settings or your browser settings. Note that disabling certain cookies may limit website functionality.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account details and preferences

Deletion

• Request deletion of your personal information
• Close your account (subject to legal retention requirements)

Communication Preferences

• Unsubscribe from marketing communications
• Opt out of certain data processing activities
• Adjust notification settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal, regulatory, and accounting requirements
• Resolve disputes and enforce our agreements
• Protect our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including:

• Adequacy decisions from relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

10. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you via email or website notice for material changes
• Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Canadian Privacy Laws

As a Canadian company, we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

Canadian residents have specific rights under these laws, including:

• The right to know why we collect personal information
• The right to access and correct personal information
• The right to withdraw consent (where applicable)
• The right to file complaints with privacy commissioners

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days of receipt.

14. Complaints and Regulatory Authorities

If you believe we have not addressed your privacy concerns adequately, you have the right to file a complaint with the relevant privacy regulatory authority:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376

You may also contact your provincial privacy commissioner if applicable to your situation.

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This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.